Overview:

The following tools will assist you in making your Black Friday weekend a success.

Store Action:

- Review the Holiday Strategic Business Plans for Operations and Merchandise: DSGN > Home Page > Quick Links.
- Prepare for Presale items from 11/24-11/27:

- Details in Holiday Strategic Business Plan – Operations
- Print copies of the Black Friday Presale Order Form and keep them in departments not close to a WSO computer. If a customer wants to continue shopping while the associates processes the order, associates can fill out a customer’s information on the form, compete the sale, find the customer, and escort them to the registers.

- Print and review the Black Friday Checklist (attached) with all managers. This tool will keep you organized during the busy weekend.
- Plan for your WOW Store Tours as notes in the Holiday Strategic Business Plan – Ops.
- Use the Holiday Feedback link that will appear on DSGN > Home Page > Quick Links to share the good and where there are opportunities with holiday planning and execution.

Contact:

Your District Manager or abc@gmail.com.